I just installed a new water softener, what is the City's water hardness level?
You can find the latest recorded water hardness in the annual Water Quality Report. Note that the water hardness is typically recorded in mg/L; however, several water softener manufacturers require one to know the grains/gallon concentration. The conversion factor is 1 grain/gallon (US) = 17.1180612106 mg/L. For example: if the City's water hardness is 200 mg/L, then the conversion calculates to 11.68 grains/gallon.
In the 2015 Annual Drinking Water Report the average hardness as Ca/Mg level was 267.7 mg/L. This calculates as 15.64 grains/gallon.2015 Water Quality Report

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1. When are the meters read?
2. What is my watering day?
3. What forms of payment are accepted to pay for water/sewer bills?
4. How do I check for a water leak?
5. I just installed a new water softener, what is the City's water hardness level?
6. How do I turn the water off to my house if I need plumbing work done?