How do I turn the water off to my house if I need plumbing work done?
You should call the Fair Oaks Ranch Utility Department at 210-698-7685 and have a technician come by your home to turn the water off at the meter using the curb stop. Unless it's an emergency situation, only city utility technicians are authorized to turn the water on and off using the curb stop. City Ordinance requires all new homes to have a cut-off valve installed on the customer side within three (3) feet of the meter. Installation of your own cut-off valve will allow you to turn your water on and off when you wish and will avoid the chance of damaging city equipment.

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1. When are the meters read?
2. What is my watering day?
3. What forms of payment are accepted to pay for water/sewer bills?
4. How do I check for a water leak?
5. I just installed a new water softener, what is the City's water hardness level?
6. How do I turn the water off to my house if I need plumbing work done?